WesSpur Reviews

I was browsing WesSpur for some climbing gear and ended up finding way more than I planned on, in a good way. They had ropes, throwline gear, saws, and even a few little parts I hadn’t thought to look for but definitely needed.

The site was easy to get around, and the selection felt better than most other places I checked. Small win for me was knocking out almost my whole gear list in one order instead of piecing it together from a bunch of different sites.

I’ve ordered climbing gear from a few different places, and WesSpur definitely seems to know their ropes and rigging equipment. The product descriptions were actually useful and helped me feel more confident choosing the right rope. That said, the shipping was slower than I’m used to, and it took a while to hear back to one of my emails. Overall, decent experience, but not quite as smooth as some other shops I’ve used

I ordered a few climbing gear items from wesspur, and the box actually showed up quickly, so I was happy about that part 🙂
Unfortunately, one of the items was the wrong size, and a small part was missing too. I checked my order email just to make sure I wasn’t mistaken, but nope, it wasn’t what I had picked.

Customer service did get back to me, but it took a few messages back and forth to get everything figured out. Not a terrible experience overall, just kind of frustrating when you’re counting on having the exact gear you ordered

wesspur has a decent selection, and the ordering process itself was easy enough, but the prices felt high once I compared them with a few other places afterward. The shipping cost also caught me off guard, and by the time everything was added up, the total climbed faster than I expected.

Nothing about the experience was terrible, but I didn’t really feel like I got great value for the money. What frustrated me most was getting the usual “that’s our policy” type of explanation instead of anything that made the extra cost feel more reasonable. I’d maybe order again if they were the only place that had what I needed, but next time I’d definitely shop around first.

I ordered from wesspur.com and it got here faster than I thought it would. The tracking worked Fine the whole way too. I’m knocking off one star because the box was a little beat up when it arrived, but thankfully everything inside was Okay.

I ordered a few things from wesspur.com, and one item just didn’t really work out for me. Figuring out how to return or exchange it was kind of a hassle—the steps weren’t very clear, and it took longer than I expected. Customer support did get back to me, but the replies felt slow. What made it even more frustrating was the aggressive reminder emails while I was still trying to sort everything out. Overall, not a terrible experience, but definitely more annoying than it should’ve been.

The site works fine overall, but it took me longer than I expected to find what I needed. I had to click around quite a bit to compare climbing gear and some smaller parts, and a few of the menus felt kind of outdated.

Checkout was smooth once I got there, and the pages loaded about as fast as I’d expect. It would be nicer if the filters were cleaner and the product info was easier to see all in one place.

i mean, it was okay at first, but the gear felt kind of cheap and started wearing out way faster than I expected

I had an issue with my order and they got back to me way faster than I expected. Whoever runs this clearly has the customer service side figured out, because they fixed everything quickly and made it super easy.